Marketron Hit With Cyberattack Affecting Most Systems

RADIO ONLINE | Monday, September 20, 2021 | 5:59pm CT

Marketron

Marketron has been hit by a cyberattack that occurred last weekend affecting certain business operations. In an update Monday afternoon, the company said all Marketron customers may experience an interruption in services as a result. According to CEO Jim Howard, the Russian criminal organization BlackMatter is responsible for the attack.

"We know that you count on us to keep your business operational. We apologize for any interruption in the services you expect from us and want you to know that we are keenly focused on restoring service as soon as possible. Transparency and trust are key values at Marketron," wrote the company on a special Status page.

Currently, several Marketron services are offline. The Pitch, Email Marketing and Mobile messaging platforms are online and currently not impacted. RadioTraffic is back online and safe to use. Marketron Traffic, Visual Traffic Cloud, Exchange and Advertiser Portal have all been impacted. RepPak services were not impacted; however, out of an abundance of caution it has been taken offline.

Impacted products include:

• Marketron Traffic

• Visual Traffic Cloud

• Marketron Electronic Services for all traffic clients, including Electronic Orders and Invoices, Network Connect, Proof of Performance and PayNow

• Advertiser Portal

• Traffic Portal

• Insight

• RepPak

• Marketron Learning Center

Marketron and an industry leading third-party cybersecurity firm are working around the clock to restore service. "Our only priority as a business is to get your business up and running," said the company.