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What Madison Avenue Can Learn About How Advertising Works


Cumulus Media and Westwood One
Cumulus Media and Westwood One

To understand the magnitude of the brand Steve's Pest Control built with long-term advertising on AM/FM radio, the Cumulus Media | Westwood One Audio Active Group commissioned MARU/Matchbox to conduct a study of 98 consumers in the Columbia-Jefferson City DMA in December, 2023. This week's blog examines the results of the study and from them, outlines what Madison Avenue can learn about how advertising really works.

  • Steve's Pest Control offers Madison Avenue a master class on creating future demand and how building a brand is the main driver of long-term growth and profit

  • Through its long-term use of AM/FM radio advertising, Steve's Pest Control dominates unaided brand awareness; Across all stages of the consumer journey, Steve's Pest Control leads the market

  • Compared to other categories, Steve's Pest Control owns its category as the best-known brand

  • Every advertiser has two jobs: Creating future demand and converting existing demand; Steve's Pest Control excels at creating future demand

  • AM/FM radio advertising works: Among AM/FM radio listeners, Steve's Pest Control awareness is 18% greater than in the overall market

  • According to System 1 creative testing, Steve's Pest Control's AM/FM radio ads achieve nearly a three star, one of the best test radio ads in the U.S.; AM/FM radio ads are most associated with Steve's Pest Control

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